In-Person Access

All in-person appointments are at the NWIC’s location at SOMO Village, 1400 Valley House Dr., Suite 210, Rohnert Park, CA 94928. There are no fees for parking at our SOMO location.

In-house access to the inventory is only available to qualified individuals via appointment on Tuesdays, Wednesdays, and Thursdays, from 9:00-5:00. Special arrangements for access may be possible on Mondays or Fridays, as determined by NWIC staff.

Your safety and the safety of everyone at the NWIC and on our campus is our highest priority. We appreciate your cooperation with requirements outlined separately and with the format of these visits.

Prior to coming to the NWIC, each person is required to complete a daily wellness check for every visit: - External Wellness Screening. This required step is not optional.

For more information from SSU on what is permitted, please visit their COVID-19 Information Home.

Masks will not be required at the NWIC beginning Monday, March 21. However, wearing a mask indoors will continue to be recommended.

SSU continues to monitor COVID-19 conditions at the local, state, and federal levels. We will maintain a ready posture, and should circumstances change, SSU will evaluate all protocols, including mask requirements, and communicate as appropriate. For questions about this update, please contact

Appointment Blocks (a limit of one person per Appointment Block):

  • 9:00 AM - 11:00 AM
  • 11:00 AM - 1:00 PM
  • 1:00 PM - 3:00 PM
  • 3:00 PM - 5:00 PM

Multiple appointment blocks may be reserved in the same day. However, clients will have to leave promptly at the time their appointment expires to allow for the next client to have their full appointment time available to them.  

Making an Appointment:

Appointments should be made in advance and may be initiated by telephone, telephone voice mail, email, or in person.

In the case of telephone voice mail or email, appointments are not valid until confirmed by the NWIC.

Appointments are taken on a first come, first served basis.

Cancelling an Appointment:

Cancel at least 24 hours in advance by telephone, telephone voice mail, email, or in person.

The cancellation fee for failure to give twenty-four (24) hours advance notice of cancellation of a scheduled In-House Records Search appointment is $50/appointment.


You can try searching for “Northwest Information Center” using an online search engine to find our location. If using a navigation app, search for the following destination: “1400 Valley House Drive, Rohnert Park, CA”. This will usually show directions that get you to the parking lot where you need to be.

From the North:

Take Hwy 101 southbound to exit 483 for Rohnert Park Expressway. At the end of the off-ramp, turn left to head east on Rohnert Park Expressway. Continue with directions from Rohnert Park Expressway eastbound.

From the South:

Take Hwy 101 northbound to exit 483 for Rohnert Park Expressway. At the end of the off-ramp, turn right to head east on Rohnert Park Expressway.

From Rohnert Park Expressway eastbound:

Follow Rohnert Park Expressway for about 2.5 miles - to where it ends at Petaluma Hill Road. You will drive past the entrance to the Green Music Center at Sonoma State University campus.  At Petaluma Hill Rd, turn right and head south to Valley House Drive – about 1.7 miles to a traffic light. Turn right onto Valley House Drive to head west towards SOMO Village; drive straight through the intersection with Bodway Parkway. After Bodway, take the second right, just after the heart-shaped sculpture, and follow the curved road to the parking lot (do not turn left into the service entrance for the 1100 building). Park in any of the unmarked spaces. (If you need to charge your electric vehicle, you are welcome to use one of the charging stations.) If there are no spaces available, there is additional parking available on a lower lot accessible from this location.

From the parking lot, you will see a building with ‘1400’ in large white letters in the upper left corner. The exterior of the building appears to have multiple design styles. Near the middle of these is a sculpture of the Snoopy character from the Peanuts comic series. To the left of Snoopy is an entrance door. Going through the door and ahead to your right and around the corner is an elevator that will take you to the second floor. Leaving the elevator on the second floor, turn left and walk to the entrance door to Suite 210 (it is to the left of the doors for World Centric).